Visitor Announcements

Update 26/02/2024:

Please note that due to on-site maintenance, the Gardens will be closed on the 27th of February, 2024, and will reopen on the 28th of February, 2024. We appreciate your understanding. Thank you.


Update 07/02/2024:

The Koi Carp fish had their final splash in the Tropical Glasshouse pond yesterday before their exciting move to their new bespoke, heated pond near our playground! You can read more about this by clicking here. 

Please note that the pond in the Tropical Glasshouse is currently under going cleaning and maintenance, ready for the installation of the giant water lily!


Update 20/01/2024:

Weather Watch: Notice for visitors to the Gardens on Sunday 21 January.
We will be open to visitors on Sunday 21 January. However, our team are currently monitoring the high windspeeds predicted by the Met Office.
Based on current forecasts, there is the possibility that, in the event of dangerous high winds, the Gardens’ outdoor spaces will be closed to ensure the safety of visitors and our team.
In this instance, we are currently planning for our café and glasshouses to remain open.

For more information please call our Welcome Team on 0121 454 1860.

Update 23/12/2023:

Festive opening times: We are open every day 11am – 4pm, except Christmas Day and Boxing Day. See our opening times here. 

Update 22/12/ 2023:

After partial closure yesterday we are pleased to announce that we are open again as normal. Good news, our Café is now back serving a full menu again, including hot and cold food and drinks, and festive treats!

Update 21/12/ 2023:

It’s a very blustery day! Due to the very high winds, the outside areas of the Gardens and the Glasshouses are closed for visitor and staff safety. The Gift and Plant shop, and Café, will remain open and are free of charge* to visit today! So why not come along and pick up some lovely festive gifts and a hot chocolate! *Parking charges still apply.

Luminate: Please note that the high winds are due to drop, and this evening’s Luminate event is currently still going ahead. Please check here for any further updates before your visit, in case of weather updates that may affect the event.
Thank you for your kind understanding.

Good news, our Café is now serving a full menu again, including hot and cold food and drinks, and festive treats.

Update 12/12/2023:

The Café has reopened, however they are currently not serving hot food due to technical issues.  Sorry for any inconvenience this may cause.

Update 11/12/2023:

Unfortunately the cafe is currently closed due to technical issues. Please refer back to this page for an update when it has reopened. Sorry for any inconvenience this may cause.

Update 09/12/2023:

We are pleased to confirm the Gardens have reopened and normal business hours will resume from Saturday 9th December.

Luminate Winter Lights are going ahead as planned. For more information, or to enquire about bookings, please visit the Luminate website.

For any function bookings please contact Aramark directly.

Thank you for your kind understanding.

Important Visitor Announcement 08/12/2023:

Due to unforeseen circumstances, the Gardens are closed today (Friday 8th December).

This evening’s Luminate Winter Lights will go ahead as planned.

We will continue to update customers on when the Gardens will reopen via our website and social channels.

Thank you for your kind understanding. We hope to welcome you back to the Gardens very soon.