Reopening and Coronavirus FAQs

During these uncertain times, it’s understandable to feel overwhelmed when visiting public spaces – which is why we’ve put in place measures to ensure the safety and comfort of our visitors and staff.

With plenty of green open space, the Gardens is the perfect location to relax and unwind.

If you have any of the symptoms of Coronavirus or you have been in contact with anyone with the virus in the last 14 days, please do not come to the Gardens.

 

“You can visit any time of the year and there is always something different to see, felt very safe and as a 70+ visitor was very comfortable with the safety measures in place for our protection. A lovely place for families and anyone young or old to visit and relax.”

– Penny H

 

Below are answers to some of your most frequently asked questions in the light of current guidance. If you have any further questions, please get in touch with us.

 

How do I book tickets?

Click the ‘Buy Tickets’ button at the top of our website and follow the instructions on this page.

How do I use my Gardeners World 2-4-1 card?

You will need to book just one adult ticket via our website and then you can bring your extra guest with you – you will just need to ensure you have your 2-4-1 Gardener World card with you when you visit.

How do I book 2 for 1 tickets at Kew Gardens using my membership?

All 2 for 1 tickets for Kew Gardens must be pre-booked online; there is no entry without a pre-booked ticket.

Members can use the code ‘PARTNERGARDENS‘ and select the ticket type ‘Partner Gardens’ when booking – you will automatically be allocated an extra ticket when booking. Members will only need to select one ticket and when using the 2 for 1 code and select the correct ticket type and will automatically be sent two tickets.

Click here to find out more about Birmingham Botanical Gardens membership.

Is there parking available at the Gardens?

There is parking available, but if you are able to do so, please visit us on foot to help ensure space for visitors who need the car park most.

Are the glasshouses open?

Our glasshouses are closed for the time being. Once we are able to re-open them to the public, we will update our website and social media accordingly.

When are the Gardens open?

Birmingham Botanical Gardens is open from 10am – 6pm (Weekdays) and 10am – 7pm (Weekends) from April to October.

How long can I spend in the Gardens?

There is no time limit for your stay in the Gardens.

Is the tea room open?

Our tea room is open via a side hatch from 10am – 4pm, and will be offering drinks and snacks for takeaway (no hot food).

Visitors are welcome to bring their own picnic. We kindly ask that all rubbish is taken home with you.

Is the playground area open?

Our playground area is open, however, to ensure the safety of our visitors, the playground will only be open daily from 10 am until 2 pm. A maximum of 30 people will be permitted into the area at a time to use the playground for a maximum of 30 minutes.

Is there toilet facilities available?

Toilets on the terrace are open with disabled access. The disabled toilet in reception can also be accessed by asking for a member of reception for the key.

Are dogs allowed into the Gardens?

No animals are allowed into the Gardens except for guide dogs.